Mercedes-Benz India has introduced the XENTRY Vehicle Scanner, an AI-powered automated inspection system designed to make vehicle service check-ins faster, more transparent, and more accurate. The technology has been deployed at the newly inaugurated Landmark Cars facility in Jogeshwari West, Mumbai.
The new system replaces much of the traditional manual inspection process with a digital workflow that can capture and analyze a vehicle within minutes. For Mercedes-benz India, the technology represents another step toward bringing advanced digital solutions into the luxury car ownership experience.
AI-Powered Vehicle Inspection in Just a Few Seconds
The XENTRY Vehicle Scanner works as a drive-through inspection bay. As a vehicle passes through the scanner, its advanced sensor system captures detailed images of the exterior and underbody.
The setup combines 13 high-resolution cameras with a LiDAR sensor and can capture around 150 images within just 3 to 5 seconds. The collected information is then securely transferred to the Mercedes-Benz Cloud for automated analysis.
A detailed digital vehicle health report can be generated in approximately eight minutes and made available to the service advisor on a tablet.
AI Detects Scratches, Dents and Tyre Wear
One of the biggest advantages of the system is its ability to identify small vehicle imperfections that may be difficult to detect during a conventional visual inspection.
The AI system can identify scratches, dents, and minor body deformation, while also analyzing tyre tread depth and recognizing the tyre manufacturer and model.
The technology can also monitor wear patterns and examine the vehicle’s underbody for potential damage or other issues.
Digital Analysis Makes Service More Transparent
The scanner is designed to create an objective digital record of a vehicle’s condition before it enters the workshop. This can help reduce disagreements between customers and service centers regarding pre-existing damage.
A Mercedes-benz Owner can view the inspection findings digitally and understand which areas require attention before authorizing repairs. The information can also be transferred directly into the workshop order and digital job card.
This approach reduces manual data entry and helps create a more consistent service process.
Advanced Leak and Underbody Detection
The XENTRY Vehicle Scanner goes beyond exterior damage detection. Its technology can examine the underside of a vehicle and help distinguish between different types of fluid leaks.
For example, the system can differentiate normal water produced by an air-conditioning system from potentially more serious oil leakage. This can give technicians additional information before the vehicle reaches the repair bay.
Customer Privacy and Digital Protection
Privacy has also been incorporated into the inspection process. Images are automatically anonymized before they are processed by the AI system, helping protect customer information while allowing the technology to perform its assessment.
The digital workflow also means customers can receive a clearer explanation of the vehicle’s condition without relying entirely on manual inspection notes.
New Landmark Cars Facility in Mumbai
The AI-powered scanner has been installed at Landmark Cars’ newly opened Mercedes-Benz facility in Jogeshwari West, Mumbai.
The workshop covers approximately 58,000 square feet and includes 34 service bays. These consist of preventive maintenance and general repair bays, body and paint bays, along with supporting bays.
The facility is supported by around 95 trained professionals and has the capacity to handle up to 150 vehicles per day.
What This Means for Mercedes-Benz Customers
The introduction of automated scanning could make premium vehicle servicing more convenient by reducing the time required for initial inspection and creating a detailed digital record of vehicle condition.
While features such as a Mercedes-benz Dealership experience have traditionally focused on personalized service, technologies like the XENTRY scanner add a new layer of accuracy and transparency to the process.
The system is also relevant across Mercedes-Benz’s wider portfolio, including luxury sedans, the Mercedes-benz SUV range, performance-focused AMG models, and electric vehicles.
Market Positioning
Mercedes-Benz is positioning AI-powered inspection technology as part of a broader digital transformation of its after-sales experience in India. By combining cameras, LiDAR, cloud processing, and artificial intelligence, the XENTRY Vehicle Scanner can make vehicle check-in more consistent and data-driven.
As luxury vehicle ownership becomes increasingly technology-focused, such systems could become an important differentiator for premium service networks.
AutoXRoom Verdict
The XENTRY Vehicle Scanner is a meaningful upgrade to the traditional vehicle inspection process. Its ability to capture extensive vehicle data within seconds, identify visible damage, analyze tyres and underbody conditions, and create a digital report can make servicing more transparent for both customers and technicians.
For Mercedes-Benz India, the technology demonstrates how artificial intelligence can move beyond the vehicle itself and improve the ownership and service experience